Mavvrik, Inc. Privacy Policy

Mavvrik provides a cloud-based platform designed to support cost monitoring, optimization, and analysis across cloud, AI, Saas, and On-Prem environments.

Mavvrik is committed to protecting the security, confidentiality, and integrity of customer data. This Privacy Policy explains how information is collected, used, and protected in connection with the Mavvrik platform.

This Privacy Policy applies to:
– The Mavvrik FinOps Platform
– All supporting systems and infrastructure
– Mavvrik personnel, contractors, and authorized service providers with access to systems or data

Mavvrik processes information necessary to deliver its services, including:

– Basic account information (such as name, email address, and phone number)
– Cloud account and infrastructure data required for cost monitoring and optimization

This information is used solely to provide and operate the platform.

Mavvrik uses information to:
– Provide and operate the platform
– Enable integration with customer cloud environments
– Deliver cost monitoring, analysis, and optimization capabilities
– Maintain system performance, security, and reliability

Mavvrik implements administrative, technical, and physical safeguards to protect data, including:
– Encryption of data at rest and in transit
– Access controls restricting data to authorized users
– Network security protections and monitoring
– Continuous monitoring for vulnerabilities and malicious activity

Access to systems and data is restricted through:
– Role-based access controls
– Strong authentication mechanisms, including multi-factor authentication where applicable
– Formal processes for access provisioning, review, and revocation

Mavvrik maintains processes to:
– Identify and classify data
– Retain data in accordance with contractual and regulatory requirements
– Securely delete or dispose of data when no longer required or upon customer termination

Customer data and credentials are transmitted using encrypted connections and industry-standard security protocols.

Mavvrik maintains a formal incident response process that includes:
– Detection and analysis of security events
– Containment, remediation, and recovery
– Communication with customers, including notification in the event of a data breach

Personnel with access to systems and data:
– Receive security awareness training upon hire and periodically thereafter
– Are required to follow established security and data protection policies
– Are responsible for safeguarding customer data

Customers are responsible for managing their own access controls and authentication policies when integrating their identity providers or cloud environments with the Mavvrik platform.

Mavvrik may update this Privacy Policy from time to time. Updates will be communicated as appropriate.

For questions regarding this Privacy Policy, please contact: privacy@mavvrik.ai